Terms of Service

Effective July 2, 2025

Thank you for using Iris!

These Terms of Service ("Terms") govern your access to and use of the Iris website located at getiris.app, the Iris app, APIs, widgets and associated products and services (“Iris” or the “Service”) provided by Iris Labs Inc. (“Iris,” “we,” “us” or “our”).  Please read these Terms carefully.  By accessing or using Iris, you agree to be bound by these Terms, our Privacy Policy, California Privacy Statement and Notice at Collection, Cookies Policy,  Community Guidelines and Terms of Sale (collectively, the “Policies”).

1. Agreement to Terms. 

Iris helps you discover and share what you love, participate in our programs, and earn rewards and other benefits.  To provide our Service, we need to be able to identify you and your interests. By using our Service, you agree to be bound by these Terms and our Policies. If you do not agree to be bound by these Terms and Policies, you may not use the Service.  Subject to these Terms and our Policies, we grant you a limited, non-exclusive, non-transferable, and revocable license to use our Service.

2. Privacy Policy. 

Please review our Privacy Policy, which also governs your use of the Service, for information on how we collect, use and share your information.

3. Changes to these Terms or the Service. 

We may update the Terms and Policies from time to time at our sole discretion. If we do, we will let you know by posting the updated Terms on the Service and/or may also send other communications.  It is important that you review the Terms whenever we update them or you use the Service. If you continue to use the Service after we have posted updated Terms it means that you accept and agree to the changes. If you do not agree to be bound by the changes, you may not use the Service anymore. Because our Service is evolving over time we may change or discontinue all or any part of the Service, at any time and without notice, at our sole discretion. For the avoidance of doubt, we will not at any time be obligated to provide any adaptations, enhancements and/or modifications to the Service, including without limitation any updates, patches, bug-fixes and/or upgrades, or any new versions and/or releases of the Service which incorporate new features or functions.

4. Eligibility; Accounts. 

(a) Minimum Age and Consent. You must be thirteen (13) or older to have an Iris account. You represent that you are at least the minimum age required by laws that are applicable to your jurisdiction to use the Service, create an account and post content in the Service, among other things. If you are a minor (e.g., below eighteen (18) years of age, or such other age defined under applicable law as a minor) and wish to utilize such features of the Service, you must obtain consent from your parent(s) or legal guardian(s), their acceptance of these Terms of Use and Policies and their agreement to take responsibility for: (i) your actions; and (ii) your acceptance and compliance with these Terms of Use and Policies. If you do not have such consent from your parent(s) or legal guardian(s), you may not access or use the Service.

(b) Account Information. It is important that you provide us with accurate, complete and current account information and keep this information up to date. If you do not, we might have to suspend or terminate your account. To protect your account, keep the account details and password confidential, and notify us right away of any unauthorized use. You are responsible for all activities that occur under your account.

5. Personal Use Only; No Medical Advice. 

The materials and information made available via the Service, including any information, opinions and statements contained therein posted by Iris or its users are intended for informational and entertainment purposes only and should not be used or relied on as a basis for making any decisions, including medical, health or wellness decisions.  They are not intended to be medical recommendations or advice. Please seek advice from a qualified professional to address any questions you may have regarding any specific issues or concerns you may have and the recommended course of action in respect thereof.

6. Your Content. 

Posting Content

Our Service may allow you to store or share content such as text, documents, graphics, images, audio, video and other types of media and files. Anything that you post or otherwise make available through the Service is referred to as “User Content.” Iris does not claim ownership of your User Content, and nothing in these Terms restricts your rights to your own content.

Permissions to Your User Content

By making any User Content available through the Service, you grant Iris a perpetual, non-exclusive, transferable, worldwide, royalty-free license—with the right to sublicense—to use, copy, modify, create derivative works based upon, distribute, publicly display, and publicly perform your User Content in connection with operating, improving, and promoting the Service. This includes use for marketing, analytics, trend reporting, product development, and other features related to Iris. Iris does not sell individual User Content or reviews.

Your Responsibility for User Content

You are solely responsible for all your User Content. You represent and warrant that you have (and will have) all necessary rights to post, share, and license it to us under these Terms. You also represent and warrant that your User Content, and our use of it under these Terms, does not infringe any third party's intellectual property, privacy, publicity, or other rights, or violate any applicable law.

Removal of User Content

You can remove your User Content by specifically deleting it. In some cases, content (such as comments or posts shared with others) may not be completely removed, and copies may remain in backups or elsewhere in the Service. We are not responsible for the removal or continued availability of User Content. Following account deactivation or content removal, we may retain User Content for a reasonable time for backup, archival, or audit purposes. Other users may also retain or continue to use content that was previously shared or saved.

Iris’ Intellectual Property

We may provide content on the Service that is owned by Iris or its licensors. You agree not to use, copy, or distribute any such content without permission. All rights not expressly granted are reserved by Iris.

7. Club.

We may provide you access to the Club where you will have certain privileges and functionality added to your account as well as the ability to receive and gift points called Gems.  Please note that access to the Club is at the sole discretion of Iris and subject to these Terms and Policies.  Iris reserves the right to provide or terminate access to the Confidant Club at its sole discretion, for any reason whatsoever, including deletion of any Gems associated with the user account.  By accepting access to the Service and the Club, you agree that Gems have no financial value and once an account is deleted, any associated Gems will also be permanently deleted.  

8. Feedback You Provide.

We value hearing from our users and are always interested in learning about ways we can make Iris even better. If you choose to submit comments, ideas or feedback, you agree that we are free to use them without any restriction or compensation to you. By accepting your submission, Iris doesn’t waive any rights to use similar or related feedback previously known to Iris, or developed by its employees, or obtained from sources other than you.

9. General Prohibitions and Iris’ Enforcement Rights.

You agree to abide by Iris’ Community Guidelines and any other guidelines that Iris provides from time to time.  In addition, you agree not to do any of the following:

  1. Post, upload, publish, submit or transmit any User Content that: (i) infringes, misappropriates or violates a third party’s Intellectual Property Rights, or rights of publicity or privacy; (ii) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability or concerns by certain regulatory agencies (including, but not limited to, the Food and Drug Administration); (iii) is fraudulent, false, misleading or deceptive; (iv) is defamatory, obscene, pornographic, vulgar or offensive; (v) promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (vi) is violent or threatening or promotes violence or actions that are threatening to any person or entity; or (vii) promotes illegal or harmful activities or substances;

  2. Use, display, mirror or frame the Service or any individual element within the Service, Iris’ name, any Iris trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page, without Iris’ express written consent; 

  3. Access, tamper with, or use non-public areas of the Service, Iris’ computer systems, or the technical delivery systems of Iris’ providers; 

  4. Attempt to probe, scan or test the vulnerability of any Iris system or network or breach any security or authentication measures; 

  5. Avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by Iris or any of Iris’ providers or any other third party (including another user) to protect the Service; 

  6. Attempt to access, search, use, scrape or copy the Service or User Content, or download content from the Service using any engine, software, tool, agent, device or mechanism (including spiders, robots, crawlers, data mining tools or the like) other than the software and/or search agents provided by Iris or other generally available third-party web browsers; 

  7. Send any unsolicited or unauthorized advertising, promotional materials, email, junk mail, spam, chain letters or other form of solicitation; 

  8. Use any meta tags or other hidden text or metadata utilizing an Iris trademark, logo URL without Iris’ express written consent; 

  9. Use the Service, or any portion thereof, for any commercial purpose or for the benefit of any third party or in any manner not permitted by these Terms and Policies; 

  10. Forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way use the Service to send altered, deceptive or false source-identifying information; 

  11. Attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Service; 

  12. Interfere with, or attempt to interfere with, the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Service; 

  13. Collect or store any personally identifiable information obtained from the Service from other users of the Service without their express permission; 

  14. Impersonate or misrepresent your affiliation with any person or entity; 

  15. Violate any applicable law or regulation; or

  16. Encourage or enable any other individual or software to do any of the foregoing.

Iris is not obligated to monitor access to or use of the Service or to review, flag, or edit any content (including User Content). However, we have the right to do so for the purpose of operating the Service, to ensure compliance with these Terms and Policies and to comply with applicable law or other legal requirements. We reserve the right, but are not obligated, to remove, edit, obscure or disable access to any content (including via the functionality of the Service), including User Content, at any time and without notice, including, but not limited to, if we, at our sole discretion, consider it objectionable or in violation of these Terms and Policies, or any other reason. We have the right, but are not obligated, to provide notice to you if we remove or disable access to, or review, flag, or edit any of your User Content (such notice may include, at our sole discretion, the reasons for any such removal or modification of the User Content). Further, we have the right to investigate violations of these and Policies or conduct that affects the Service. We may also consult and cooperate with law enforcement authorities to prosecute users who violate the law.

We reserve the right to suspend or terminate your user account or access to the Service, at any time and without notice, including, but not limited to, if we, at our sole discretion, consider you in violation of these Terms and Policies, or any other reason.  We have the right, but are not obligated, to provide notice to you if we suspend or terminate your account and/or access to the Service, including the reasons for any such suspension of termination.  This may include permanent suspension of your access to the Service.  Further, we have the right to investigate violations of these Terms and Policies or conduct that affects the Service. We may also consult and cooperate with law enforcement authorities to prosecute users who violate the law.  Upon termination, you continue to be bound by these Terms and Policies.

10. DMCA/Copyright Policy.

Iris respects copyright law and expects its users to do the same. We have a policy that includes the removal of any infringing material from the Service and for the termination, in appropriate circumstances, of users of our Service who are repeat infringers. If you believe that anything on our Service infringes a copyright or a trademark that you own or control, you may notify us by contacting:

Copyright Agent

Iris Labs

77 Van Ness Ave Ste 101-1633

San Francisco, CA 94102

copyright@getiris.app


See 17 U.S.C. § 512(c)(3) for the requirements of a proper notification. Also, please note that if you knowingly misrepresent that any activity or material on our Service is infringing, you may be liable to Iris for certain costs and damages.

11. Access to Third Party Websites or Resources.

Iris may contain links to third party websites, advertisers, services, special offers, or other events or activities that are not owned or controlled by Iris. We don’t endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. You acknowledge that we provide access only as a convenience and, except as otherwise expressly indicated by Iris, we are not responsible for the products or services on or available from those resources or links displayed on such websites. If you purchase any of the products or services offered by these third-party websites or other resources, you are purchasing directly from those third parties, not from Iris, and you should contact the relevant third party for further details regarding such products and services. If you access any third-party website, service, or content from Iris, you do so at your own risk and you agree that Iris has no liability arising from your use of or access to any third-party website, service, or content.

12. Security.

We care about the security of our users. While we work to protect the security of your content and account, Iris can’t guarantee that unauthorized third parties won’t be able to defeat our security measures. We ask that you keep your password secure. Please notify us immediately of any compromise or unauthorized use of your account.

13. Disclaimer.

General. THE SERVICE IS PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, WE EXPLICITLY DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. We make no warranty that the Service will meet your requirements or be available on an uninterrupted, secure, or error-free basis. We make no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness or reliability of any information or content on the Service.

Local Laws. Use of the products or services made available via the Service or the distribution of materials via the Service may be restricted or prohibited by law in certain jurisdictions. It is your responsibility to find out what those restrictions or prohibitions are and to observe them. If in doubt, you should check with your local regulator or authority before requesting further information in relation to or entering into any transaction in respect of the products or services made available via the Service. Nothing on the Service shall constitute an offer on Iris’ part to provide products or services to persons or entities resident in those jurisdictions where local law or regulation does not permit their use.

Indemnity. You will indemnify and hold Iris and its officers, directors, employees and agents, harmless from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable legal and accounting fees arising out of or in any way connected with (a) your access to or use of the Service, (b) your User Content, or (c) your violation of these Terms and Policies.

14. Limitation of Liability.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER IRIS NOR ITS SERVICE PROVIDERS INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SERVICE WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOST PROFITS, LOST REVENUES, LOST SAVINGS, LOST BUSINESS OPPORTUNITY, LOSS OF DATA OR GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE SERVICE OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH: (I) THESE TERMS AND POLICIES; OR (II) YOUR USE OF OR INABILITY TO USE THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT IRIS OR ITS SERVICE PROVIDERS HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. 

TO THE MAXIMUM EXTENT PERMITTED BY THE LAW OF THE APPLICABLE JURISDICTION, IN NO EVENT WILL IRIS’ TOTAL LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS AND POLICIES OR FROM THE USE OF OR INABILITY TO USE THE SERVICE EXCEED THE AMOUNTS YOU HAVE PAID OR ARE PAYABLE BY YOU TO IRIS FOR USE OF THE SERVICE OR ONE HUNDRED DOLLARS ($100), IF YOU HAVE NOT HAD ANY PAYMENT OBLIGATIONS TO IRIS, AS APPLICABLE. 

THE EXCLUSIONS AND LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN IRIS AND YOU.

15. Governing Law and Forum Choice. 

These Terms and Policies and any action related thereto will be governed by the Federal Arbitration Act, federal arbitration law, and the laws of the State of California, without regard to its conflict of laws provisions. Except as otherwise expressly set forth in Section 16 “Dispute Resolution”, the exclusive jurisdiction for all Disputes (defined below) that you and Iris are not required to arbitrate will be the state and Federal courts located in San Francisco County, California or the United States District Court for the Northern District of California, and you and Iris each waive any objection to jurisdiction and venue in such courts.

16. Dispute Resolution. 

Mandatory Arbitration of Disputes. We each agree that any dispute, claim or controversy arising out of or relating to these Terms and Policies or the breach, termination, enforcement, interpretation or validity thereof or the use of the Service (collectively, “Disputes”) will be resolved solely by binding, individual arbitration and not in a class, representative or consolidated action or proceeding. You and Iris agree that the U.S. Federal Arbitration Act governs the interpretation and enforcement of these Terms and Policies, and that you and Iris are each waiving the right to a trial by jury or to participate in a class action. This arbitration provision shall survive termination of these Terms and Policies. 

Exceptions. As limited exceptions to Section 16 above: (i) we both may seek to resolve a Dispute in small claims court if it qualifies; and (ii) we each retain the right to seek injunctive or other equitable relief from a court to prevent (or enjoin) the infringement or misappropriation of our Intellectual Property Rights. 

Conducting Arbitration and Arbitration Rules. The arbitration will be conducted by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (the “AAA Rules”) then in effect, except as modified by these Terms. The AAA Rules are available at www.adr.org or by calling 1-800-778-7879. A party who wishes to start arbitration must submit a written Demand for Arbitration to AAA and give notice to the other party as specified in the AAA Rules. The AAA provides a form Demand for Arbitration at www.adr.org. 

Any arbitration hearings will take place in the county (or parish) where you live, unless we both agree to a different location. The parties agree that the arbitrator shall have exclusive authority to decide all issues relating to the interpretation, applicability, enforceability and scope of this arbitration agreement.

Arbitration Costs. Payment of all filing, administration and arbitrator fees will be governed by the AAA Rules, and we won’t seek to recover the administration and arbitrator fees we are responsible for paying, unless the arbitrator finds your Dispute frivolous. If you prevail in arbitration, you will be entitled to an award of attorneys’ fees and expenses to the extent provided under applicable law.

Injunctive and Declaratory Relief. Except as provided in Section 16 above, the arbitrator shall determine all issues of liability on the merits of any claim asserted by either party and may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. To the extent that you or we prevail on a claim and seek public injunctive relief (that is, injunctive relief that has the primary purpose and effect of prohibiting unlawful acts that threaten future injury to the public), the entitlement to and extent of such relief must be litigated in a civil court of competent jurisdiction and not in arbitration. The parties agree that litigation of any issues of public injunctive relief shall be stayed pending the outcome of the merits of any individual claims in arbitration.

Class Action Waiver. YOU AND Iris AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, if the parties’ Dispute is resolved through arbitration, the arbitrator may not consolidate another person’s claims with your claims and may not otherwise preside over any form of a representative or class proceeding. If this specific provision is found to be unenforceable, then the entirety of this Dispute Resolution section shall be null and void.

Severability. With the exception of any of the provisions in these Terms, if an arbitrator or court of competent jurisdiction decides that any part of these Terms is invalid or unenforceable, the other parts of these Terms will still apply.

17. General Terms.

Reservation of Rights. Iris and its licensors exclusively own all right, title and interest in and to the Service, including all associated Intellectual Property Rights thereto. You acknowledge that the Service are protected by copyright, trademark, and other laws of the United States and foreign countries. You agree not to remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Service.

Entire Agreement. These and Policies constitute the entire and exclusive understanding and agreement between Iris and you regarding the Service, and these Terms supersede and replace all prior oral or written understandings or agreements between Iris and you regarding the Service. If any provision of these Terms is held invalid or unenforceable by an arbitrator or a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible, and the other provisions of these Terms will remain in full force and effect. You may not assign or transfer these Terms, by operation of law or otherwise, without Iris’ prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null. Iris may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors and permitted assigns.

Notices. Any notices or other communications provided by Iris under these Terms will be given: (i) via email; or (ii) by posting to the Service. For notices made by email, the date of receipt will be deemed the date on which such notice is transmitted.

Waiver of Rights. Iris’ failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Iris. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise.